CLARIFYProperty Privacy Policy

Last Updated: 9 April 2025

Welcome to CLARIFYProperty ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service"), which helps users understand and take control of their business.

By using the Service, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our Service.

  1. Data Controller and Data Processor

    2. Under the UK General Data Protection Regulation (UK GDPR), CLARIFYProperty acts as the Data Controller for the personal data we collect and process directly from users. This means we determine the purposes and means of processing personal data.

    In some cases, we may engage third-party service providers to process personal data on our behalf, such as for banking integrations, cloud storage, and analytics. These third parties act as Data Processors and are contractually bound to process data only in accordance with our instructions and in compliance with UK data protection laws.

    If you have any questions regarding our role as a Data Controller or how we work with Data Processors, please contact us at info@clarifyproperty.co.uk.

  2. Information We Collect

    3. We collect the following types of information:

    a) Personal Information
    • Name
    • Email address
    • Contact details
    • Account login credentials
    b) Financial Information
    • Bank account details (read-only access via secure third-party integration)
    • Transaction history
    • Cash flow analysis data
    c) Technical and Usage Information
    • IP address
    • Browser type
    • Device information
    • Usage data (e.g., features accessed, session duration)
  3. Cookies

    4. We use cookies strictly necessary for the operation of Clarify Property. These cookies are essential to provide you with services you have requested, such as secure login and session management. Without them, the website would not function properly.

    These essential cookies do not require your consent under UK data protection law.

    We do not use non-essential cookies, such as those for analytics, advertising, or tracking, which would otherwise require your consent.

    For more information about cookies and how to manage them, please visit the ICO's guide at https://ico.org.uk/for-the-public/online/cookies.

  4. How We Use Your Information

    5. We use the collected information to:

    • Provide, operate, and improve the Service
    • Analyze financial data to help users manage cash flow
    • Ensure the security and integrity of the platform
    • Comply with legal and regulatory requirements, including the UK GDPR and the UK Data Protection Act 2018
    • Communicate with users regarding updates, support, or promotional offers (with consent)
  5. How We Share Your Information

    6. We do not sell or rent your personal data. However, we may share your information in the following cases:

    • With your consent
    • With third-party service providers: To facilitate banking integrations, analytics, and cloud storage
    • With legal authorities: If required by law, court order, or to protect our rights and users
    • With business partners: In the case of a merger, sale, or transfer of assets
  6. Data Security

    7. We take reasonable measures to protect your data, including:

    • Encryption of sensitive data
    • Secure third-party banking integrations
    • Access controls and authentication measures
    • Regular security audits and updates

    However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  7. Your Rights and Choices

    8. Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

    • Access and review the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent for certain data processing activities
    • Request data portability (where applicable)
    • Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data correctly

    To exercise these rights, contact us at info@clarifyproperty.co.uk.

  8. Data Transfers Outside the UK

    9. If we transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms.

  9. Third-Party Links and Services

    10. Our Service may include links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their policies.

  10. Changes to This Privacy Policy

    11. We may update this Privacy Policy from time to time. We will notify users of significant changes by email or within the Service. Your continued use of the Service constitutes acceptance of the revised policy.

  11. Contact Us

    12. If you have any questions about this Privacy Policy, please contact us at:

    CLARIFYProperty
    info@clarifyproperty.co.uk

    You can also contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk/ for further guidance.